What to do if you need to make a claim

We understand that claims can have an impact on your client’s business which is why if your client needs to make a claim, rest assured you will have the advice and support of our dedicated and experienced claims team. We are here to support you through the process and ensure that your client gets back in the position they were in before the loss, as smoothly and quickly as possible.

Please call: 0818 223 000
Monday – Friday: 9am – 5pm

Alternatively, please complete the claims enquiry form on the right and a member of our team will be in contact with you by 11.00 am on the next working day to review your case and to provide assistance.

Please note all claims are handled by our Aston Lark claims team.


Our Claims Service:
  • Claims managed efficiently and in a timely manner.
  • Step by step guidance provided from intimation to settlement.
  • All our knowledge and experience of the insurance claims process is focused on getting not just a settlement, but the best possible settlement for your client.
  • Our claims team know the insurance terms and the processes involved and so they can ensure the quickest and most successful resolution avoiding frustration for the client in an already stressful situation.